FAQs

Do you have questions? We are happy to provide as many answers as we can below. Please reach to us if you are still unsure!

How do I choose a professional graphic design company?

– Some of the factors that you should consider are: the company’s portfolio, testimonials, reviews, awards, certifications, industry expertise, customer service, availability, turnaround time, pricing and terms.

- How do I communicate my needs and expectations to VCM Creatives Agency?

– You should provide the company with a clear brief that outlines your goals, target audience, budget, timeline, style preferences, examples of designs that you like or dislike, and any other relevant information.

How do I measure the quality and effectiveness of VCM Creatives Agency's work?

You should evaluate the company’s work based on: how well it meets your brief and objectives, how original and creative it is, how consistent and coherent it is with your brand identity, how user-friendly and accessible it is, how well it performs on different platforms and devices, and how much feedback or revisions it requires.

How do I protect my intellectual property rights when hiring a professional graphic design company?

You should sign a contract that specifies the ownership and usage rights of the designs that the company creates for you. You should also check the company’s policies on confidentiality and non-disclosure.

How do I handle any disputes or issues that arise with VCM Creatives Agency?

You should communicate any problems or concerns that you have with the company as soon as possible. You should also refer to the contract that you signed and follow the dispute resolution process that it outlines. If necessary, you can seek legal advice or mediation.

How do I end my relationship with VCM Creatives Agency?

You should notify the company in advance if you want to terminate your contract or stop working with them. You should also pay any outstanding fees or invoices that you owe them. You should also thank them for their work and provide them with feedback or testimonials if you are satisfied with their services.

48 Hour Turn Around Time. Explain!

We strive to give you three Mock ups within 48 hours. Choose the one that’s right for you as quickly as possible. Return it for completion. Once we received your response.We will complete your job and send it to you by email. This process should take 48 hours. However, there is a delay on our part. We will notify you.

Refund Policy

Once your work is completed and you have signed off with complete satisfaction. We will NOT refund. However, if you are not satisfied and you indicate to us before we complete your work or you decide to cancel the job. We will refund your fee.

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